Hormone Lab UK is committed to selling high quality products and services at approved standards. If you wish to return a product, it must be unopened, unused and in good condition. You must keep your receipt, invoice or order number as proof of purchase.
Please note that each order is checked twice before being shipped. We will be responsible for all the shipping charges incurred if we should ship the wrong or a defective item.
When returning the product for replacement or refund please use a trackable/traceable service.
Refund: As soon as we receive a product for return we will make a full refund. If you ask for a replacement we will reimburse any cost difference as soon as possible.